Our Limited Lifetime Warranty is only applicable to products purchased through https://highendvaporizers.net/. The warranty does not cover surface finish scratches, dents, squeaky components, damaged screens, torn screens or general wear as a result of use. The warranty does not cover any lost or stolen products. The warranty does not cover any products that were damaged by improper cleaning. If any of these components exhibit damage that hinder normal operation we will be happy to send a replacement. All items to be warrantied must be returned and accompanied by proof of purchase.