Limited Warranty

Our Limited Lifetime Warranty is only applicable to products purchased through The warranty does not cover surface finish scratches, dents, squeaky components, damaged screens, torn screens or general wear as a result of use. The warranty does not cover any lost or stolen products. The warranty does not cover any products that were damaged by improper cleaning. If any of these components exhibit damage that hinder normal operation we will be happy to send a replacement. All items to be warrantied must be returned and accompanied by proof of purchase.


We provide 14 days from purchase to return the Qubus. After 14 days, we cannot issue a refund. To be eligible for a return, your item must be unused and in the same condition that you received it, as well as in the original packaging. To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back without contacting us first, please send an email to Please include your order number and Full name order was placed with. There are certain situations where only partial refunds are granted if applicable, such as: any item not in its original condition, is damaged or missing parts for reasons not due to our error, or any item that is returned more than 14 days after delivery.

A vaporizer is a device which heats up dried herbs to a temperature at which they release their (medically) active components into an aromatic vapour. This vapour doesn’t contain any of the toxic elements found in smoke.

Although there’s no concrete answer to this question, some studies have shown that vaping with oils containing nicotine levels comparable to traditional cigarettes may help you calm your cravings. A study conducted by Krlikoba E., et al, revealed that smokers who switched were 60% more likely to quit smoking. If you’re new to vaping and are looking to cut down smoking, it’s better to first try with vaporizers. Due to the fact that these products closely resemble traditional cigarettes, they may offer some psychological comfort for those who are going through the symptoms of withdrawal.

Keep in mind, however, that vaporizers have yet to be approved by the Food and Drug Administration! Because of this, there has yet to be any “finalized” information related to how these products help individuals curb their smoking habits!

Unlike regular cigarettes, which are designed to combust the herbal products inside of it by method of fire, all vapes rely upon two different heat transfer methods, convection and conduction. You can learn about these methods, and the difference between the two below. While research is still being undertaken regarding the health benefits, it is currently believed that vaporizers can significantly reduce the number of toxins inhaled by users.

Currently, there are no documented instances of health-related side effects from reasonable amounts vaping. However, some individuals have reported experiencing allergic reactions to specific herbs they have used. Because it is only now beginning to gain popularity, it will take some time before enough information has been gathered to accurately assess what the long-term effects are. The Food and Drug Administration (FDA) is currently looking into the industry as a whole.

When using a conduction vaporizer, herbs are placed directly on the heat source to produce vapor. Convection models, on the other hand, do not involve direct heat transfer, but instead hot air is circulated through substance inside the heat oven.

Depending on the device of course, most vaporizers release a very faint odor that can often be compared to slightly burned popcorn. So odor is much less prominent than traditional cigarettes.

Don’t worry, even the “noisiest” devices won’t wake up your neighborhood! The highest quality vaporizers sold at stores around the world are virtually silent. Some more affordable forced-air desktops generate sound at the level of a fan’s gentle hum.

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